Frequently Asked Questions

Do I need a credit/debit card or Paypal?

Yes, but we don’t charge you for 3 days.

What is the cancellation policy?

If you decide to cancel within 3 days just tell us or cancel from the site. We will not charge your credit/debit card. Unfortunately we can’t offer this on the 7 day access package.

How much are checks?

£10 for each task for a score and feedback. We use British IELTS experts to check your papers. Many are former IELTS examiners.

How does the guarantee work?

We guarantee that if you follow our plan you will get an increase of 1 band! Click here for details.

Choose our 6-month package and we guarantee that you will increase your IELTS score by 1 band or we will give you your next 6 months for free. To get this guarantee you must have taken the test within the last 2 years. Send us a picture of your previous IELTS results. Email help@gelielts.com. As long as you’ve done at least 6 exercises per week we’ll guarantee your results!

Who should use GEL?

Anyone who thinks that their IELTS score is important. Anyone who wants an accurate understanding of their IELTS readiness.

How often can I ask a teacher for help?

As often as you like. There is no limit and its free.

How much time should I study?

Try to average 20-30 minutes a day. Consistency is key.